Child Care Back Office (CCBO), a new MI nonprofit organization, was created in Michigan in November 2024; (501c3 application is pending at the federal level).
CCBO is an outstanding example of DI and our community partners working together to create solutions that will improve the quality of life for the residents of Iosco County, and in this instance, for the residents throughout the State of Michigan.
Gloria Brooks and Lisa Bolen led the Quad County Childcare Coalition (QCCC) which has now evolved into the CCBO.
The nonprofit Child Care Back Office (CCBO) is part of a comprehensive, multi-faceted approach to address childcare challenges for employers, business owners and communities in Michigan.
CCBO’s Board of Directors was approved in October 2024:
CCBO leaders have conducted several meetings with community and private foundations across the state of Michigan and received positive feedback about the concept and funding potential.
*** Submitted 3 funding requests for total of $175,000 in grants and received $125,000
MI-LEAP, through the ECIC, issued a new grant opportunity for childcare initiatives led by economic development organizations (EDO) in collaboration with the MEDC; DI was awarded $100,000 in funding starting 4/1/25.
NEMCOG and DI will co-facilitate the grant for the NE Michigan counties of MEDC’s Region 3 – Alcona, Alpena, Cheboygan, Crawford, Iosco, Montmorency, Ogemaw, Oscoda, Otsego, Presque Isle, and Roscommon.
In this new grant, DI’s Quad County and NEMCOG’s Northeast Michigan child care coalitions will be combined to create the new Region 3 Sunrise Side Child Care Coalition.
CCBO plans to incorporate lessons learned from both businesses and shared services providers from other pilot projects across Michigan that sought to support business owners with back-office services (such as MELBA and a southwest Michigan shared services coalition), in addition to the 72 business owners who participated in the feasibility study, to be responsive to the needs of child care business owners.
True Cedar’s MSO Feasibility Study (Aug 2024) identified 5 key services that the CCBO plans to evaluate providing in Year 1:
• Enrollment Management: Enrollment, onboarding, waitlist, outreach
• Tax Preparation: Quarterly payments, annual returns, strategy
• Core Accounting & Financial Dashboards: Bookkeeping, financial reporting, per child-care costs
• Crisis Management / Contingency: Policies, incident support, crisis communication.
• License Management: Support for existing & new childcare licenses.
CCBO is seeking to identify childcare business owners to participate in MSO pilot projects to test back-office services. We are seeking grant funding for pilots so there is no cost to childcare businesses to participate.
We have also had several collaboration exploration meetings with Michigan Works! Region 7B, Michigan Women Forward, First Children’s Finance, Huntey's Clubhouse, TCA Insurance, and others across Michigan to explore potential services for business owners.
CCBO board members are available to present to any of your local organizations about plans for the organization and the positive impact on economic development.
Please feel free to reach out at the CCBO’s general email at info@childcarebackoffice.org or visit our website at Child Care Back Office | Providing Outsource Administrative Service for Childcare Business Owners across Michigan
• Independent entity that provides outsource, administrative services, e.g. finance, accounting, information technology, human resources, etc.
• Originally started in the Health Care sector as a solution to increase access to low-cost health care in underserved areas.
• Has expanded to other industries based upon success.
January 18, 2024
IOSCO COUNTY, MICH. –– The Quad County Childcare Coalition (QCCC), a four-county Regional Child Care Planning Coalition which includes Alcona, Arenac, Iosco and Ogemaw Counties, has released their Childcare Innovation Grant Report.
In March 2023, Develop Iosco (DI) was awarded a $203,000 regional childcare planning grant from the Early Childhood Investment Corporation (ECIC). Subsequently, a four-county Regional Child Care Planning Coalition which includes Alcona, Arenac, Iosco and Ogemaw Counties was formed and met quarterly to address the lack of childcare options in Northeast Michigan.
“It is striking that, for many of us parents whose children are now adults, we found during the course of the work in 2023 that the childcare situation has not improved in thirty years”, said Gloria Brooks, President of Develop Iosco Inc. and co-chair of the QCCC. “It’s actually harder for parents today to access childcare services so they can be confident that their children are well cared for as parents work outside the home to support their families. If our counties plan to offer businesses the opportunity for expansion and reap the benefit of local economic development, we must solve the childcare deserts in our communities.”
The Coalition includes parent and grandparent primary caregivers and child care provider representatives from across the County. Other coalition members also include Northeast Michigan Community Service Agency (NEMCSA), Bay-Arenac Intermediate School District, Hale Area Schools, Plainfield Township, MichiganWorks! Region 7B offices from Iosco, Arenac, and Ogemaw Counties, MichiganWorks! Northeast Consortium office in Alcona County, and Iosco County government.
Lisa Bolen, CEO of NEMCSA and co-chair of the QCCC, agreed. “We were honored to partner with Develop Iosco on this vital project. Pleased with the conclusions, we were able to shed light on a major dilemma for Northeast Michigan parents. This collaboration showcased our commitment to impactful solutions for the communities we serve.”
The Coalition’s extensive research and study included interviews with 7 childcare providers, 29 families and 25 employers representing 1,395 employees from manufacturers, school systems, non-profits, government, and for-profit retail agencies.
In culmination of their work, the QCCC has recommended the following solutions:
1. Unified Advocacy Voice: Create a unified advocacy voice for childcare providers to facilitate communication and support when interacting with Michigan’s Department of Licensing and Regulatory Affairs representatives.
2. Community Liaison: Appoint a community liaison for prospective and current childcare providers to provide information, education and assistance in childcare startup and operation.
3. Childcare Capacity Expansion: Offer funding to support in-home childcare startup or expansion efforts to address the lack of available quality childcare in the region.
4. Streamlined Zoning: Make recommendations to local units of government to streamline and define zoning regulations to make childcare startup and operation more accessible.
5. Employer Engagement: Encourage employers to view the lack of childcare as a shared problem, potentially supporting childcare services for their employees.
6. Explore creation of a joint venture Management Services Organization: The MSO would function as one-stop shop for back-office administrative services such as billing, finance, regulatory and compliance, as well as a staffing company for childcare providers to recruit, train, certify and provide healthcare benefits (which could be a step toward dealing with equity in pay for childcare workers).
The QCCC concluded that childcare challenges in Northeastern Michigan effect providers, parents, and employers; impacting both the workforce and the community’s economic well-being. Addressing these challenges with strategic recommendations can lead to a more sustainable and supportive childcare system in the region leading to economic development investments from the business communities.
The QCCC plans to formally share the report and solutions for employers at an Employers CEO Roundtable event on Thursday, February 29, 2024 from 5:30 – 7:30 pm at the Boathouse Beer Co. & Boozery in Tawas City. Invitations and additional information will be forthcoming.
The full report can be read on the DI website: https://develop-iosco.org/child-care-coalition
The Regional Child Care Planning Grant is supported by funding provided from the Michigan Department of Education utilizing American Rescue Plan Act (ARPA) funding, from the Office of Child Care, Administration for Children and Families, U.S. Department of Health and Human Services.
DI is a 501-(c)-(3) nonprofit volunteer organization serving as a convener and facilitator for economic development activities within Iosco County related to business development. As an economic development organization, DI promotes Iosco County as a place for business growth to improve the quality of life for current and new residents.
Link to Iosco News online article: https://www.iosconews.com/article_46686460-b640-11ee-9e72-7b806ffe3b6a.html
March 10, 2023
For Immediate Release:
IOSCO COUNTY, MICH. –– The Early Childhood Investment Corporation’s (ECIC) – Child Care Innovation Fund has awarded a Regional Child Care Planning Grant to Develop Iosco (DI) in the amount of $150,000. The grant enables DI to facilitate a newly formed four-county Regional Child Care Planning Coalition which includes Alcona, Arenac, Iosco and Ogemaw Counties. This announcement follows Governor Gretchen Whitmer’s statewide announcement earlier today.
“Develop Iosco believes that a diverse coalition of individuals will create a stronger solution to the child care dilemma in our four-county area,” stated Gloria Brooks, President of DI’s Board of Directors. “We are excited to have been selected to bring these grant dollars to the communities and develop solutions for working families”. This is the first time DI has successfully applied and received state grant dollars of this size of a grant award.
The Coalition includes parent and grandparent primary caregivers and child care provider representatives from across the County. Other coalition members also include NEMSCA, Bay-Arenac Intermediate School District, Hale Area Schools, Plainfield and Oscoda Townships, MIWorks! Region 7B offices from Iosco, Arenac, Ogemaw and Alcona, and Iosco County government.
The 18-month grant period will focus on better understanding the needs of families with children age 12 and younger and learn new ways to expand access to child care including 2nd and 3rdshift and weekend care availability. The Regional Child Care Planning project is supported by funding provided from the Michigan Department of Education within the Caring for MI Future initiative, utilizing American Rescue Plan Act (ARPA) funding, from the Office of Child Care, Administration for Children and Families, U.S. Department of Health and Human Services.
Develop Iosco will facilitate the Coalition meetings and coordinate data collection leading to a roadmap for the implementation of the plan by June 30, 2024. Community meetings will be held to keep working families, employers and others informed of the project’s progress and to provide feedback on potential solutions.
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